APPMAN CHAT CENTER

APPMAN Chat Center is an intelligent smart chat service designed to greatly enhance the convenience and efficiency of insurance transactions. With comprehensive functionalities, it seamlessly integrates Line OA and Messenger platforms, offers accurate image and document conversion through advanced OCR technology, and provides a robust back-end system for data analysis and utilization

OUR FEATURES

CONNECT WITH EVERY CONVERSATION

Capable of Integrating with Line OA and Messenger Systems

SMART CHAT

Chatbot that can Swiftly and Intelligently respond to customers using Chat GPT Features

OCR

Enhance data entry conveniently with highly accurate OCR technology

EASY BUYING, SWIFT SELLING

Compare Insurance Prices and Generate Quotes in Just a Few Clicks

 EFFICIENT BACKEND SYSTEM

Capability to Assign Tasks Based on Case Categories Agent skill, Agent status, Agent workload

TEAM PERFORMANCE ANALYTICS SYSTEM

Analyzing sales data and the performance of the sales team enables efficient development strategies to be formulated

Reasons why leading insurance companies utilize a Chat Center

  • Smart chat solution that swiftly responds to customers helps bridge communication gaps, facilitating faster interactions
  • Empowers customers to compare insurance information and make decisions more effortlessly
  • The incorporation of OCR technology expedites the conversion of image and document data into digital format, streamlining document entry procedures
  • Administrators can align assignments with specific team skills and manage workloads efficiently
  • Uphold a seamless customer experience through a professional backend management system
  • Customer care is seamless and continuous, supported by a proficient backend management system. This ensures that data is safeguarded with security standards equivalent to those of banks and financial institutions, compliant with PDPA policies
  • The burden on sales agents is reduced through systematic document and data storage

OUR CUSTOMERS

The industry standards we have received

ติดต่อผู้เชี่ยวชาญของเรา ให้เราช่วยพัฒนาธุรกิจของคุณด้วยโซลูชัน APPMAN CHAT CENTER