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Times are changing at a constant pace, digital solutions are a window for progress and renovation, however, on certain occasions, new technologies place our society in conundrums, moral dilemmas, and even ethical conflicts.

Digital Identity nowadays has been compromised due to the diverse methods to steal a digital identity, due to this trait of the environment, a large number of scammers has emerged. Identity fraud is a high risk that several industries most deal with.


Money laundering, terrorism financing, and other illegal schemes are huge concerns for governments and one of the main drivers to regulate the financial, insurance, investment, and many more industries. Knowing the potential risk of dealing with unlawful customers many companies implement protocols that seem bureaucratic for the end customer but ensure the security of the business. However, as technology pushes forward and the business goes digital, new concerns reach the surface. Institutions around the world are in a race against technology to regulate, control, and ensure the safety of their nations, companies, and customers.

Companies can take several measures in a reactive and preventive way to minimize the risk. Make an image.

KYC stands for Know Your Customer, and it is a process in which companies reduce the fraud risk by validating physically the identity of the customer. Through different protocols that involve the data capture from the ID card and its verification, face verification, document verification, bills for proof of address, and biometric verification, and more.

If you are interested in knowing more about the commonly used documentation for KYC Process, download our infographic at:

As mentioned before, as technology advances so the new risks, and so, KYC has evolved into e-KYC. With a new normal in 2021, regulators around the world raised their voices to emphasize the imminent risk that social distancing had on digital interactions with customers. Similar to Manual KYC, e-KYC verifies the incoming information from a customer, the main difference relies on the use of different technologies to simplify and automate the process, in most cases, companies will experience improvements in drop rate, conversion rate, and onboarding time.

Onboarding or transactional processes from several industries require a secure but digital solution that addresses the two main challenges of digital interactions between customers and companies:

This means that it is not only about collecting the required information but also on how to manage the data after its collection. Complying with customer data protection regulations requires different measures to ensure a secure integration with your ongoing platforms.

If you require more information about security measures on e-KYC, download the brochure “e-KYC Security for both customers and businesses” 

How can we help?

Customized bot that will help you process requirements and interact with your customer. With strong expertise throughout different industries and implementations, the e-KYC provided by the alliance of AppMan and Sky delivers a complete solution for these two problems. With AI implementation, the AppMan OCR Technology and the SenseID Solution from SKY are capable of delivering high-security standards that outmatch any rival.

The functionality and seamless process of our solution increase the conversion rate of any onboarding process making it easier and secure for the customer and your business.

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