Health at Home “Caregiving service that you can count on”-providing healthcare professionals with a solution from AppMan
HEALTH AT HOME company’s background
Health at Home delivers in-home healthcare services to those in need of care and assistance. By screening, training professionals, and regulating healthcare standards following the nursing principles.
The company’s customers may include the elderly, those with disabilities, and individuals with illnesses. Now, the company has 300 specialists on its platform that provide healthcare services to over 5,000 families.
Problems before using APPMAN CRIMINAL CHECKER
Currently, Health at Home offers a service known as “Care Pro” that provides healthcare professionals with hard skills such as professionals with basic nursing skills, and the ability to care for patients in daily activities such as measuring vital signs, physical therapy, tube feeding, and emergency monitoring. On the other side, providing soft skills, such as caring attitudes, communication skills, and the ability to offer peace of mind.
Safety is another crucial factor in terms of the professional’s health history, such as COVID-19 screening, and also their criminal background checks. Because when bringing a professional who is considered a stranger into the home of an elder to provide care, safety is important.
The company’s primary issue with traditional criminal background checks is that the manual process requires a team of 1-2 individuals to prepare the paperwork and submit them to the police. The process takes several weeks or perhaps months to complete. Moreover, when client demand is high, the company’s operations can not be done effectively.
Solutions and Company’s Vision
I believe AppMan helps reduce our pain point, which is the time necessary for the checking procedure. In many cases, our healthcare professionals (Care Pro) come from other provinces, resulting in longer approval times on submitted documentation.
With AppMan Background Check, the procedure can be completed in a single day. This expedites the selection and training of new staff. In addition, we can downsize our team from 2 key employees to a single employee with additional responsibilities.
Moreover, AppMan’s technology offers digital verification, which helps with document management and identity verification processes (E-KYC). The technology removes the waiting time associated with the delivery of hand-signed documents.
APPMAN BACKGROUND CHECKER
One of AppMan’s featured services, Background Checker enables clients to verify their new employees , business partners or customers within 24 hours. Our client will receive criminal records, arrest warrants, and bankruptcy information that is recorded in The Thai police and justice system.