Cross-Border Transportation Business with Identity Verification System

Cross-border Logistic The cross-border transportation system  Cross-border trade, also known as international trade, is another logistics transportation channel for importing and exporting goods between different countries. It involves the movement of goods across national borders and encompasses various procedures and regulations between countries that share a border or even agreements to allow goods to pass through one’s territory for the mutual benefit of the nations involved. However, it must be conducted in strict accordance with the regulations and requirements set by each respective country.

In today’s business landscape, logistics and transportation companies face significant risks associated with the movement of goods of unknown origin. These risks can include the transportation of illegal substances, controlled substances, and even illegal weapons, among other illegal activities. Therefore, there is a growing need to implement technology-based identity verification systems that are highly secure and trustworthy. This helps ensure the safety and security of both the logistics companies conducting the transportation business and the senders and receivers of these goods. 

Get to know E-KYC system  

E-KYC” is derived from the term “Electronic Know Your Customer.” It is the use of digital technology processes to verify and validate identities with precision and accuracy, particularly in financial and transactional contexts. Nowadays, businesses involved in financial transactions and government entities commonly employ identity verification systems to enhance security, tighten control, and reduce financial risks. Additionally, logistics businesses have also embraced identity verification for the convenience and safety of all stakeholders, including recipients, senders, and the companies themselves

How does identity verification play a crucial role in the logistics business?

Due to the logistics business involving operations related to warehouses, transportation, and distribution, which are closely tied to product information and the need for trust and security, and given the large number of individuals involved in these operations, identity verification plays a vital role in this type of business. It not only helps mitigate risks related to goods but also allows for better tracking and communication with customers in cases where there are issues with shipments or legal concerns. Therefore, verifying individual identities before shipment is essential in ensuring transparency and maintaining the integrity of the logistics business

Why is it necessary to verify one’s identity before sending a parcel?

Many people may not understand why it’s necessary to use personal documents and go through a complex identity verification process just to send a parcel. Furthermore, not having an ID card can make parcel delivery impossible. The purpose of identity verification or using an ID card for parcel delivery is to prevent the illegal shipment of goods. This regulation is in line with the announcement from the Office of the Prime Minister regarding the prevention and suppression of drug abuse, 4th edition (2015), which clearly shows that the government itself attaches importance to the issue of identity verification before parcel delivery. This is essential to ensure the safety of both the courier company, the recipient, and the sender, as well as for cross-border transportation businesses in Thailand.

In Thailand, there has been significant growth in the parcel delivery and cross-border logistics businesses, driven by the rise of the online world. The accessibility to global markets through online shopping and e-commerce has allowed businesses and individuals to buy and sell products worldwide. With the expansion of international trade and e-commerce, the logistics sector has also grown and adapted to provide services for global parcel delivery. Cross-border logistics refers to the transportation and movement of goods between countries, whether they share a border or involve shipments to distant regions. This growth in cross-border logistics is a testament to the increasing interconnectedness of the global economy and the demand for efficient and reliable international shipping services.

Appman E-KYC x Fastship

When thinking about international shipping for online businesses, one may consider Fastship, a provider of international parcel delivery and cross-border logistics services. Fastship serves both online businesses and individuals looking to send parcels internationally. Fastship offers a platform that connects users with leading logistics companies, offering competitive pricing. They also provide integration with marketplaces to make it more convenient for online sellers. Given the nature of their business, Fastship places great importance on identity verification, and this is why they have chosen to utilize E-KYC (Electronic Know Your Customer) verification systems. E-KYC helps ensure the security and legitimacy of transactions and is a vital component of their operations in the logistics and international shipping industry.

Pain point that Fastship has to face

Why did Fastship choose to use identity verification before shipping? What are the main challenges Fastship faces in the international shipping business? The main challenge that Fastship faces in the international shipping business is the attempt to send illegal substances, especially narcotics, which makes it difficult to perform checks. This is because senders often use various techniques, such as concealing drugs within picture frames, making it challenging to conduct effective inspections

Why did Fastship choose to use AppMan E-KYC?

 Fastship chose to use APPMAN E-KYC because of the high volume of goods they handle daily. When issues arise, manual collection of documents and evidence slows down the process and increases the risk of errors. Furthermore, APPMAN E-KYC helps streamline post-issue processes with reliable identity verification and secure data storage standards. The results observed after choosing Appman E-KYC are as follows: 1. It reduces workflow steps compared to the manual process. 2. It enhances trust with standardized systems, providing greater peace of mind to their customers. 3. Detection of fraudulent ID card use increases security in identity verification.

Get to know Appman E-KYC

E-KYC, or Electronic Know Your Customer, is a widely used identity verification system in today’s business landscape. Verifying and confirming the identities of customers is a crucial process in the current business and financial sectors, playing a vital role in the success and trustworthiness of businesses. Appman E-KYC is a technology solution designed to streamline the electronic KYC process, allowing businesses to efficiently and confidently verify and authenticate customer identities.

Key Features of Appman E-KYC

Real-time Identity Verification: Appman E-KYC can verify and authenticate customer identities in real-time using reliable data sources such as national identification documents and financial information.

Multi-Channel Data Acquisition: This application can gather customer information through various channels, including photo or document uploads, online bank account verification, or identity confirmation via a camera.

Security and Privacy: Appman E-KYC employs a high level of security and ensures the privacy of customer data, guarding against unauthorized use of customer information.

Benefits of Using Appman E-KYC

  • Reduce the time required for the KYC process and speed up account opening or transactions.
  • Save costs in the KYC process and data maintenance
  • Companies can conduct business securely and with trust

What documents are used for international shipping?

When sending parcels internationally or handling cross-border shipments, apart from identity verification before dispatch, various documents are typically required based on each country’s regulations. These documents mostly share similarities, and they must be prepared and filled out accurately for ease of inspection by authorities. There are a total of 8 commonly used documents, as follows:


An invoice is a document that lists the items being shipped for export, including details such as product descriptions, quantities, the value of goods, and the names of both the sender and the recipient

2. Air Waybill (AWB)

An Air Waybill is a document used for air cargo shipments. It is attached to the goods being sent internationally and serves to provide information to the relevant personnel, including the carrier’s employees, about the nature of the cargo, its weight, the origin, and destination, as well as the airline being used for transportation 

3. FDA

FDA stands for “Food and Drug Administration,” which is a government agency responsible for ensuring the safety and efficacy of food and drug products. FDA documents are issued by this central government agency to certify the safety of food and drug products.

4.License or export permit for controlled goods

Some types of goods require an export permit, which must be accompanied by a letter of authorization from the relevant agency responsible for those products

5.Certificate of Origin

Certificate of Origin,” or “Certificate of Origin of Goods,” is a document issued by the Department of Foreign Trade to specify that a particular product has its origin in Thailand. 


MSD stands for Material Safety Data Sheet, which is a document that provides safety information about chemicals, used to prevent potential hazards during transportation and storage.

7.The documents depend on the type of goods

Some types of goods may require additional documents when being shipped internationally. The specific documents to be prepared depend on the type of goods being shipped

8.Other documents

Source: Article “Checklist of Documents to Prepare Before Shipping Goods Abroad with Fastship


Cross-border logistics, a borderless transportation system, requires robust identity verification systems before sending parcels. For example, Fastship, a transportation business, has chosen to use the Appman E-KYC service to verify identities and store data, check for counterfeit ID cards, streamline operations, enhance business security, and reduce the risk of illegal shipments.

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