In an era filled with changes, technology, and AI have increasingly played a significant role in the workforce, impacting HR departments considerably. Beyond just selecting individuals with the right knowledge and skills for job positions, developing personnel within an organization is another crucial element that enhances employee performance, ensures quality outcomes, and leads the organization towards its goals. This article compiles 5 techniques HR must know for managing people in 2024.
1.Increased Hybrid and Flexible Work Arrangements
Since the COVID-19 era, the Work From Home system has become significantly more relevant, enhancing work efficiency without being limited to office-based work. Although the COVID-19 pandemic has subsided and work has begun to return to the office, Hybrid Work Models and Flexibility, incorporating a blend of office and remote work with increased work flexibility, have emerged.
A survey by Deloitte found that 63% of employees worldwide prefer a hybrid work model. Moreover, a study by AT&T predicts that by 2024, hybrid work is expected to rise to 81%.
Hybrid work models enhance employee work efficiency by allowing them to choose their work settings more freely, from the office to work from anywhere, including flexible working hours. This adjustment helps employees balance life better and fosters a desire to improve work performance. Additionally, hybrid work models can reduce organizational expenses, such as office space, utilities, and miscellaneous costs, enabling organizations to allocate budget more effectively to other essential areas.
2.Leveraging Generative AI to Enhance Human Resources
As many are aware, AI has become increasingly important in today’s work environment, impacting HR departments as well. Particularly abroad, HR departments have begun using Generative AI in their operations, from employing AI in selecting suitable candidates for interviews to creating tests tailored to individuals.
Generative AI also improves the efficiency of HR tasks by managing employee work indices, such as work hours, meetings, and performance, to assess each employee’s strengths and weaknesses. This simplifies the data collection process for HR departments and aids in analyzing and fairly distributing bonuses or salary adjustments.
3.Emphasizing Mental Health
Undeniably, for HR departments to be effective, it’s crucial to prioritize employees’ mental health, addressing stress and pressures from within the organization that could diminish work performance and potentially lead to depression. According to WHO, 1 in 4 employees worldwide suffer from mental health issues affecting their work.
To develop personnel within an organization, HR officers must develop strategies for mental health care, possibly by creating activities for employee participation, exchanges, or providing spaces for employees to express concerns. Focusing on mental health not only reduces work-related stress and toxicity but also minimizes misunderstandings within the organization, improving team work efficiency.
4.Diversity and Equality
In today’s world, diversity is valued by both organizations and society at large, encompassing gender, religion, etc. HR officers should aim to create an organizational culture that embraces diversity, providing a space for employees of all genders and ages to express themselves without fear, ensuring non-discrimination based on gender identity, and being open to all religions. An organization that embraces such diversity increases its chances of success and attracts talented individuals.
5.Promoting Learning and New Skills
In a world of constant change and competition, both among organizations and employees themselves, it’s vital for HR officers to support employees’ learning of new things, whether within the organization or external knowledge, such as AI courses or leadership development. This enhances work skills and adaptability in the contemporary world. Organizations filled with knowledgeable and skilled employees can improve work quality and lead the organization to success while establishing an image as a learning-centric workplace attractive to potential employees.
In summary
amid rapid changes and intense competition, personnel development by HR departments is essential. The 5 techniques outlined are pathways that HR departments should consider implementing, as they not only create an organization filled with talented and skilled individuals but also reduce problems and toxicity, guiding the organization towards its desired success.
Reference information:
www.onedee.ai/th/hr-trend-2024/
www.selecthub.com/hris/hr-trends/
www.empeo.com/blog/tips/hr-trends-2024/